Frequently Asked Questions

  • State sales tax
  • Additional drivers
  • Tolls
  • Condition & mileage
  • Call for more details

But on, all additional charges that are known in advance of the rental are quoted as part of your total online reservation rate – so you’ll have no surprises when you get to the rental counter.

Any charges that can’t be determined until after your rental, including mileage and fuel charges, will be extra and are not covered by the guarantee.

  • Meet the renting location’s minimum age requirements of 21 years.
  • Have a valid driver’s license.
  • Proof of insurance or purchase at rental agency
  • Have a major credit or debit card in their name at the time of rental or meet the locations cash qualification requirements.
  • Small town car rental Locations require a rental deposit in addition to the cost of rental amount.

If you wish to cancel before your rental pick-up time, you must cancel your reservation online. Once cancelled, we will credit you within approximately seven business days.

Credits will be applied to the same card with which you prepaid. You will incur a $50 processing fee if you choose to cancel a prepaid reservation 24 hours prior to the rental pickup time.

If you need to cancel, we will refund the full prepaid amount less a $150 USD processing fee, during the 24 hour period prior to the scheduled pick-up time. If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.

If you return the vehicle before the original return date, you will not be refunded any portion of the payment.

We highly recommend that you make a reservation in order to assure availability.  Walk-ins are served on a first-come-first served basis subject to unreserved availability.